--- title: What happens when marking items inactive description: Some channels support programmatic updates to retire or remove SKUs using Pavo directly. --- [Skip to content](https://support.mastersystem.com/pavo-integrations/overview/what-happens-when-marking-items-inactive#main-content) English Show submenu for translations ![pavo\_oms\_no\_shadow.png\]](https://support.mastersystem.com/hs-fs/hubfs/pavo_oms_no_shadow.png?height=45&name=pavo_oms_no_shadow.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to mastersystem.com](https://www.mastersystem.com/) [Go to mastersystem.com](https://www.mastersystem.com/) Get Support with OMS/Pavo - There are no suggestions because the search field is empty. 1. [OMS/Pavo Support](https://support.mastersystem.com/?hsLang=en) 2. [Pavo Integrations](https://support.mastersystem.com/pavo-integrations?hsLang=en) 3. [Overview](https://support.mastersystem.com/pavo-integrations?hsLang=en#overview) # What happens when marking items inactive ## Some channels support programmatic updates to retire or remove SKUs using Pavo directly. When you have a SKU that no longer needs to be sold on a sales channel or you do not want to sync quantities with OMS/Pavo, you can remove the SKU from the SKU Mapping table for that specific channel in Pavo.  #### Deleting SKUs from Pavo 1\. To delete a SKU individually, click on the delete button on the right side of the row with the SKU you're looking to delete. ![](https://support.mastersystem.com/hs-fs/hubfs/Screenshot%202023-12-13%20at%2013-33-57-png.png?width=688&height=196&name=Screenshot%202023-12-13%20at%2013-33-57-png.png) 2\. Alternatively, if you're looking to delete multiple items at once, you can select the checkboxes and click on the "Delete" button on the top of the table.![](https://support.mastersystem.com/hs-fs/hubfs/Screenshot%202023-12-13%20at%2013-35-38-png.png?width=688&height=235&name=Screenshot%202023-12-13%20at%2013-35-38-png.png) 3\. When clicking "Delete", you will receive an alert asking if you'd also like to "Zero out quantities and mark the SKUs discontinued or active." Check the box if you'd like to send a zero quantity to the channel.  ![](https://support.mastersystem.com/hs-fs/hubfs/Screenshot%202023-12-13%20at%2013-40-30-png.png?width=688&height=188&name=Screenshot%202023-12-13%20at%2013-40-30-png.png) #### What happens when you mark items discontinued per channel Once an item is marked discontinued or retired on the channel, Pavo will no longer sync quantity or other item information with that item. | **Channel** | **Quantity Set to Zero?** | **Product Status** | | --- | --- | --- | | Acenda | ✅ | | | Amazon MFN | ✅ | | | Amazon FBA | N/A | N/A | | Amazon Vendor Central | N/A | N/A | | Brandboom | -- | Product catalog will continue to sync. | | ChannelAdvisor | ✅ | | | CommerceHub | ✅ | | | Dsco | ✅ | Item marked as discontinued | | eBay | ✅ | | | Elastic Suite | -- | Product catalog will continue to sync. | | Lands End | ✅ | | | NuORDER | -- | Product Catalog is handled by custom mappings on Pavo | | Tractor Supply | ✅ | | | Shopify | -- | Variant deleted on Shopify. If there are no variants after deletion, the product will be deleted. | | Squarespace | ✅ | | | Walmart Marketplace | ✅ | Item is retired. Walmart may take 48 hours to update. | | Wayfair | ✅ | | | WooCommerce | ✅ | | | Zulily | ✅ | |   - [Onboarding](https://support.mastersystem.com/onboarding?hsLang=en#main-content) - [Data Conversion](https://support.mastersystem.com/onboarding?hsLang=en#data-conversion) - [OMS (On-Premise)](https://support.mastersystem.com/onboarding?hsLang=en#oms-on-premise) - [Pavo](https://support.mastersystem.com/onboarding?hsLang=en#pavo) - [Archived](https://support.mastersystem.com/onboarding?hsLang=en#archived) - [OMS ERP](https://support.mastersystem.com/oms-erp?hsLang=en#main-content) - [System Administration](https://support.mastersystem.com/oms-erp?hsLang=en#system-administration) - [Installation & Updates](https://support.mastersystem.com/oms-erp?hsLang=en#installation-updates) - [OMS Cloud](https://support.mastersystem.com/oms-cloud?hsLang=en#main-content) - [Onboarding](https://support.mastersystem.com/oms-cloud?hsLang=en#onboarding) - [General Usage](https://support.mastersystem.com/oms-cloud?hsLang=en#general-usage) - [Archived](https://support.mastersystem.com/oms-cloud?hsLang=en#archived) - [OMS Cloud & Pavo Add-Ons](https://support.mastersystem.com/oms-cloud-pavo-add-ons-1?hsLang=en#main-content) - [Email Module](https://support.mastersystem.com/oms-cloud-pavo-add-ons-1?hsLang=en#email-module) - [Credit Card Module](https://support.mastersystem.com/oms-cloud-pavo-add-ons-1?hsLang=en#credit-card-module) - [Shipping](https://support.mastersystem.com/oms-cloud-pavo-add-ons-1?hsLang=en#shipping) - [PavoConnect](https://support.mastersystem.com/oms-cloud-pavo-add-ons-1?hsLang=en#pavoconnect) - [Pavo Integrations](https://support.mastersystem.com/pavo-integrations?hsLang=en#main-content) - [Overview](https://support.mastersystem.com/pavo-integrations?hsLang=en#overview) - [Rithum (CommerceHub)](https://support.mastersystem.com/pavo-integrations?hsLang=en#rithum-commercehub) - [NuORDER](https://support.mastersystem.com/pavo-integrations?hsLang=en#nuorder) - [WooCommerce](https://support.mastersystem.com/pavo-integrations?hsLang=en#woocommerce) - [BigCommerce](https://support.mastersystem.com/pavo-integrations?hsLang=en#bigcommerce) - [Pavo Admin](https://support.mastersystem.com/pavo-admin?hsLang=en#main-content) - [Payments](https://support.mastersystem.com/pavo-admin?hsLang=en#payments) - [Shipping](https://support.mastersystem.com/pavo-admin?hsLang=en#shipping) - [Clarion Server](https://support.mastersystem.com/pavo-admin?hsLang=en#clarion-server) - [Email](https://support.mastersystem.com/pavo-admin?hsLang=en#email) - [Pavo Websites (B2B & Sales Rep)](https://support.mastersystem.com/pavo-websites-b2b-sales-rep?hsLang=en#main-content) - [Domain & URLs](https://support.mastersystem.com/pavo-websites-b2b-sales-rep?hsLang=en#domain-urls) - [Using your site](https://support.mastersystem.com/pavo-websites-b2b-sales-rep?hsLang=en#using-your-site) [![Chill listening crop-3](https://support.mastersystem.com/hs-fs/hubfs/pavo_oms_no_shadow.png?width=85&height=24&name=pavo_oms_no_shadow.png "Chill listening crop-3")](https://support.mastersystem.com?hsLang=en) OMS/Pavo Support Copyright © 2026, Master System, Inc.